Our impact
Find out how we improve the lives of Victorians.
Investigation reports
Read about the issues we've uncovered, And the recommendations we've made to fix problems.
Investigation reports — Read moreCase examples
Our case examples show real situations and outcomes. They can help you understand what we do.
Case examples — View examplesNews
Take a look at the investigations we have just started, or summaries of investigation outcomes.
News — Search newsNewsletters
Take a closer look at the work we do through the eyes of the Ombudsman and our investigators.
Newsletters — Read more