Annual report: 2007
The Ombudsman Victoria annual report 2006-07 (1.52MB) was tabled in Parliament on 20 September 2007. The report has been broken up into the following sections:
Introduction
The introduction.pdf (690KB) section includes the Ombudsman's foreword and contents. (pdf 690Kb)
Overview 2006-07
This section includes an overview.pdf (220KB) of complaints statistics, major issues and reports, enhanced jurisdiction, review of Whistleblowers Protection Act and a Supreme Court challenge.
Major issues
This section provides discussion on the four major issues.pdf (238KB) identified by the Ombudsman in 2006-07:
- conflict of interest
- failure to meet statutory requirements
- poor customer service
- lack of cooperation between agencies.
Complaints
Department of Human Services.pdf (171KB)
Department of Education.pdf (156KB)
Department of Justice and Corrections Victoria.pdf (158KB)
Transport Accident Commission and Victorian WorkCover Authority.pdf (155KB)
Whistleblowers Protection Act.pdf (152KB)
Freedom of Information.pdf (108KB)
Inspection functions.pdf (180KB)
Outreach
This section contains information on the outreach program.pdf (194KB), which aims to raise awareness and build relationships with community organisations.
About Ombudsman Victoria
This section provides general information about Ombudsman Victoria's activities.pdf (305KB) for 2006-07.
Disclosure index - financials
This section contains the disclosure index.pdf (328KB), independent Audit Report from the Auditor General and financial statements.
Whistleblowers Protection Act 2001
This section contains the Ombudsman's guidelines (324KB).
Freedom of information
This section contains annual requirements to be published under the Freedom of Information Act.pdf (145KB).
Appendix A
This section lists the recommendations.pdf (170KB) from Ombudsman Victoria's reports tabled in Parliament during 2006-07.
Appendix B
This section lists further outcomes.pdf (148KB) from reports tabled in Parliament during 2005-06. (pdf 148Kb)
Index
This section contains a complete index.pdf (110KB) of the annual report.
