Fact Sheets
The Victorian Ombudsman has a range of fact sheets available to the public which provide a guide to using the services of the office and general complaint handling advice.
No. 1: 
About the Victorian Ombudsman
No. 2: Tips for making a complaint to Victorian public sector bodies
No. 3: Complainant information - Ombudsman's enquiries
No. 4: Information for public bodies and agencies - Ombudsman's enquiries
No. 5: Investigations and Section 15B of the Ombudsman Act 1973
No. 6: Own motion enquiry investigation
No. 7: Powers of the Ombudsman under the Ombudsman Act 1973
No. 8: Interviews
No. 9: Information for support people attending an interview
No. 10: Ombudsman reports and adverse comments
No. 11: Prisoner complaints
No. 12: Overseas students and the role of the Ombudsman
No. 12: 
Arabic
No. 12: 
Indonesian
No. 12: 
Korean
No. 12: 
Mandarin
No. 12: 
Vietnamese
No. 13: Transport Accident Commission and Victorian WorkCover Authority
No. 14: Infringements
No. 15: Charter of Human Rights and Responsibilities Act 2006
No. 16: The Ombudsman's role in investigating Protected Disclosures
