Fact Sheets
Ombudsman Victoria has a range of fact sheets available to the public which provide a guide to using the services of the office and general complaint handling advice.
Whistleblowers Protection Act 2001
No 1: 
The_Whistleblower_Protection_Act_2001_and_the_role_of_the_Ombudsman.pdf
No 2: How_to_make_a_disclosure_and_obtain_protection.pdf
No 3: What_happens_when_the_Ombudsman_investigates_a_whistleblower_complaint.pdf
No 4: Protected_and_public_interest_disclosures.pdf
Freedom of Information Act 1982
No 5: Refusal_of_requests in certain cases.pdf
No 6: Lost_or_non-existent_documents.pdf
No 7: Charges.pdf
No 8: Delay.pdf
Jurisdiction and Powers
No 9: Transport_Accident_Commission_and_Victorian_WorkCover_Authority.pdf
No 10: About_the_Victorian_Ombudsman.pdf
No 11: Tips_for_making_a_complaint_to_a_Victorian_public_sector_agency.pdf
No 12: Own_motion_enquiry_or_investigation.pdf
No 13: Formal_investigations_and_section_14_of_the_Ombudsman_Act 1973.pdf
No 14: The_Children_Youth_and_Families_Act_and_the_role_of_the_Ombudsman.pdf
No 15: Powers_of_the_Ombudsman.pdf
No 16: Human_Rights_and_Responsibilities_Charter.pdf
Overseas Students
No 17: Overseas_Students_and_the_role_of_the_Ombudsman.pdf
No 17 
Arabic
No 17 
Bahasa Indonesia
No 17 
Korean
No 17 
Mandarin
No 17 
Thai
Enquiries
No 18: Section_13A_Complainant_information.pdf
No 19: Section_13A_Agency_information.pdf
Other
No 20: Infringements.pdf
No 21: Ombudsman Reports and Adverse_Comments: Your Rights and Obligations (Ombudsman_Act_1973).pdf
No. 22: Ombudsman Reports and Adverse_Comments: Your_Rights_and_Obligations (Whistleblowers Protection Act_2001).pdf
No. 23: Information_for_support_people_attending_an_interview.pdf
No. 24: Interviews.pdf
No. 25: Complaints_related_to_Victoria_Police.pdf
