Welcome to the Online Complaint Form

To make a complaint, please complete the form below, including all required fields.
This is a secure form and your information is protected.

*Do you want to make an anonymous complaint? The Ombudsman accepts anonymous complaints. You will need to provide sufficient information to enable us to consider your complaint.

*Choose an option...

Details of person making the complaint

*Gender

*Do you require a response (or information only)?

*Are you completing this form on behalf of another person? A complaint must be from the person affected by the action complained about except in very limited circumstances. The Ombudsman must be satisfied that you are a suitable person to complain on another person's behalf.

*Gender

If you wish to attach (other) supporting documents to this complaint, attach them here:
Upload:
Upload:
Upload:
Upload:
Upload:
+ Add another file
*Will you send (other) supporting documents by mail or email? This information must be provided to the Ombudsman within 7 days unless you contact us to make other arrangements, otherwise a decision will be made on the basis of the information provided.

*Have you already complained about this to the agency concerned? The Ombudsman usually requires complainants to attempt to resolve their complaint with the agency involved, before our office will look into it. He may ask that you do this before accepting your complaint.

CalendarNow
Upload:
*Is English your first language?

*Do you identify as Aboriginal or Torres Strait Islander?

*Do you require an interpreter or any assistance with making this complaint? (e.g. large font. TTY, other)

Provide details to third party

Note: We treat this information in line with our Privacy Policy