Ombudsman staff taking complaints in Seymour and Mansfield in March

 
Ombudsman staff will be in Seymour on 16 March and Mansfield on 17 March to take complaints from members of the community. 
 
We take complaints about local councils and Victorian government departments and agencies and determine if their actions are reasonable. Our office provides a free, fair and independent service. 
 
Date:  Wednesday 16 March 2016  
Time:  12pm to 3pm
Venue:  Seymour Masonic Centre
              25 Anzac Avenue, Seymour
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Date:  Thursday 17 March 2016  
Time:  10am to 1pm
Venue:  Mansfield Community Education Centre
              145-147 High Street, Mansfield 
 
To make an appointment: We encourage you to make an appointment, to save you time and ensure our staff are available to help you. 
 
Phone:  9613 6222
Registrations preferred by Friday 11 March.
 
When you speak to us, we will ask you to explain your complaint in a few key points, including what happened and when. We'll tell you what to bring to the appointment; for example, a copy of the complaint you made to the agency and their response, if you have it. We'll let you know if we need other documents. 
 
To find out more about how we can help, watch our short video