Ombudsman staff taking complaints in Maryborough and Bendigo in May

Ombudsman staff will be in Maryborough on 25 May and Bendigo on 26 May to take complaints from members of the community.
We take complaints about local councils and Victorian government departments and agencies to determine if their actions are reasonable. Our office provides a free, fair and independent service.
Wednesday 25 May
12pm to 3pm
The Hub, 48 Burns Street, Maryborough
Thursday 26 May
10am to 1pm
Bendigo Library, 259 Hargreaves St, Bendigo
To make an appointment
We encourage you to make an appointment, to save you time and ensure our staff are available to help you.
Phone: 1800 806 314
Registrations preferred by Friday 20 May.
When you speak with us, we will ask you to explain a few key points, including what happened and when. We’ll tell you what to bring to the appointment; for example, a copy of the complaint you made to the agency and their response, if you have it. We’ll let you know if we need other documents.
To find out more about how we can help, watch our short video