Careers
Want a job where you can make a positive difference in the lives of Victorians? Consider joining our team.
VO staff member Ben reveals what he loves most about working at the Victorian Ombudsman
Work with the Ombudsman
We are an equal opportunity employer. Our commitment is to provide an inclusive, accessible and safe work environment.
We value diversity and are open to applications from people of all:
- ages
- genders
- sexual orientations
- religions
- cultures including Aboriginal and Torres Strait Islander people.
We show our commitment to an inclusive workplace through:
- our reconciliation action plan
- acknowledging, supporting and participating in awareness days.
We treat all applicants respectfully and fairly in every stage of the employee cycle.
Everyone who works for us is bound by the Code of Conduct for Victorian Public Sector Employees of Special Bodies.
Complaints Officer Charlie takes us through her first 6 months working at the Victorian Ombudsman.
Flexible workplace
The Victorian Ombudsman supports employees to balance their work and life commitments.
We consider all requests for flexible working arrangements in line with operational requirements. The types of flexibility may differ from role to role.
Dylan, an accountant for the Victorian Ombudsman, outlines how he balances full time work with his studies.
Vacant positions
We are seeking applications for the following role:
Senior Solicitor (VPS 5.1)
The Senior Solicitor provides critical support to our in-house Legal team, preparing succinct and practical legal advice, drafting contracts, briefs to counsel, correspondence and court documents across the range of VO’s functions. The solicitor role requires demonstrated in-house corporate and commercial legal experience, including contracts, procurement, governance, privacy law, freedom of information, statutory interpretation and administrative law.
This is an ongoing full-time role. Applications close 21 July 2025.
Senior Complaints Officer (VPS 5.1)
The Senior Complaints Officer works flexibly and collaboratively to provide timely, specialist complaint handling, assessment, resolution and operational expertise to key projects and functions. The Senior Complaints Officer will carry a complex caseload and provide support and advice across the team and the broader organisation to support the delivery of key operational priorities for the Complaints area and the broader organisation.
This is an ongoing full-time role. Applications close 16 July 2025.
Intern placement program
Follow Alexia on her journey from a student intern to a full time Victorian Ombudsman employee.
Victorian Ombudsman has partnered with the University of Melbourne and Monash University to offer students studying a Bachelor of Laws or higher qualification the chance to apply for a student placement in our office. To qualify you must have already completed the Administrative Law subject as part of your degree. You can Apply for a student placement program through your university.
Privacy of job applicants
We are committed to protecting your personal information by complying with the Privacy and Data Protection Act 2014 (Vic).
Complaints Officer Maddison reflects on her first 6 months at the Victorian Ombudsman.
Employee Value Proposition
Contact us for more information
For more information about the recruitment process, student placements and a career at Victorian Ombudsman, contact our People and Culture team at people@ombudsman.vic.gov.au