Contact us
We make it easy for you to get in touch with us.
Our details
Phone
1800 806 314 (between 10am-3pm, Monday to Friday)
*We are currently receiving a high volume of calls and complaints. We thank you for your patience. Our online complaint form continues to be accessible 24/7.
Our phones are currently open 10am to 3pm Monday to Friday.
Office
Our office (570 Bourke St, Melbourne) is closed to the public, due to the COVID-19 pandemic.
We look forward to a time in 2021 when we are back in the office and can accept drop-in visitors.
For suppliers
Our systems have changed. Please update your records to ensure prompt payment of your invoices.
Other information
Locate us
Level 2, 570 Bourke Street
Melbourne, Victoria 3000
Please note: Our office is closed during the COVID-19 shutdown. To get in contact with us, see the information above.
Looking to make a complaint?
Use our online form to create and submit your complaint