Read about issues we've investigated, and our recommendations. These reports can help other public organisations improve their performance.
Investigation report Ombudsman’s recommendations – fourth reportDate posted:
This report covers Ombudsman recommendations spanning two yearsTags:
Investigation report Investigation into Environment Protection Authority decisions on West Gate Tunnel Project spoil disposalDate posted:
The environment was a prime concern for the many thousands of people living near three sites approved by the EPA for the dumping of PFAS-affected spoil from the West Gate Tunnel Project.Tags:
Investigation report Investigation into decision-making under the Victorian Border Crossing Permit DirectionsDate posted:
At its core, this investigation is about the importance of good administrative decision making. Failing to exercise discretion fairly, not giving reasons for decisions, failing to offer a right of review.Tags:
Investigation report Investigation into allegations of collusion with property developers at Kingston City CouncilDate posted:
This investigation has its origins in public concerns about the development of land within their community.Tags:
Investigation report The Ombudsman for Human Rights: A CasebookDate posted:
This casebook presents a snapshot of the thousands of matters involving people’s human rights that we see each year. They illustrate the rights of children and families, kinship carers, injured workers, activists and prisoners, of everyday Victorians.Tags:
Investigation report Investigation into good practice when conducting prison disciplinary hearingsDate posted:
Investigation into good practice when conducting prison disciplinary hearingsTags:
Investigation report Investigation into Melton City Council’s engagement of IT company, MK Datanet Pty LtdDate posted:
A well-paid council IT contract worker directed $1.6 million of ratepayers’ money into one of his own companies with a Victorian Ombudsman investigation finding lax oversight allowed him to manipulate processes.Tags:
Looking for reports published prior to 2014?
Find a list of all reports published prior to 2014.