The Victorian Ombudsman is committed to providing an accessible website.

In November 2020, Vision Australia's Digital Access team provided a Statement of Accessibility for this website, after conducting an independent audit.

They confirmed this website satisfies all W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria.

Need assistance?

  • Deaf or hearing impaired: 133 677 then 03 9613 6222 or National Relay Service
  • Telephone interpreter: 131 450
  • Translation of written documents (you can ask for a translation by calling us on 03 9613 6222 or using the contacts above).

If you have trouble using this website or would like to provide feedback, contact us on 9613 6222 or

Accessibility Action Plan

Our plan to remove barriers to our office for people with disability.

Accessibility Action Plan — Read more


Find out what type of complaints we take. Read answers to common questions people have about our process.

Complaints — Read more