Dealing with complaints about government

Independent, impartial and free

Make a complaint

Complaints about an action or decision made by a Victorian public organisation

Start an online complaint

Finding the right ombudsman

Did you know there are multiple ombudsmen? Find out which one is right for you.

Featured investigation


Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2

6 Dec 2023

The Victorian Ombudsman has tabled in Parliament her report Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2. It stemmed from a motion requiring the Ombudsman to investigate several matters, including an allegation about the politicisation of the public sector.

Read more

Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2

6 Dec 2023

The Victorian Ombudsman has tabled in Parliament her report Alleged politicisation of the public sector: Investigation of a matter referred from the Legislative Council on 9 February 2022 – Part 2. It stemmed from a motion requiring the Ombudsman to investigate several matters, including an allegation about the politicisation of the public sector.

Read more

Our performance in 2022-23

Alternative dispute resolution on the rise

50 complaints conciliated

Ready to help

18,403 jurisdictional complaints received

Growth in public reports

9 reports tabled to Parliament

Training opportunity illustration

Training opportunities

Our commitment to Victoria’s public sector is to share our wealth of experience, learning and materials to help improve service standards to our community.

View training opportunities