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'That’s assault mate’: Investigation into alleged misconduct in a private prison and how it was handled
12 Nov 2025
[I said] ‘That’s assault, mate. That’s assault’. … He just looked at me and went, ‘I don’t know what assault you’re talking about’.
Read the investigation report'That’s assault mate’: Investigation into alleged misconduct in a private prison and how it was handled
12 Nov 2025
[I said] ‘That’s assault, mate. That’s assault’. … He just looked at me and went, ‘I don’t know what assault you’re talking about’.
Read the investigation reportHow we help
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