Want a job where you can make a positive difference in the lives of Victorians? Consider joining our team.

Complaints Officer Maddison reflects on her first 6 months at the Victorian Ombudsman.

Work with the Ombudsman

We are an equal opportunity employer. Our commitment is to provide an inclusive, accessible and safe work environment.

We value diversity and are open to applications from people of all:

  • ages
  • genders
  • sexual orientations
  • religions
  • cultures including Aboriginal and Torres Strait Islander people.

We show our commitment to an inclusive workplace through:

  • our accessibility action plan
  • our reconciliation action plan
  • acknowledging, supporting and participating in awareness days.

We treat all applicants respectfully and fairly in every stage of the employee cycle.

Everyone who works for us is bound by the Code of Conduct for Victorian Public Sector Employees of Special Bodies.

Complaints Officer Charlie takes us through her first 6 months working at the Victorian Ombudsman.

Flexible workplace

The Victorian Ombudsman supports employees to balance their work and life commitments.

We consider all requests for flexible working arrangements in line with operational requirements. The types of flexibility may differ from role to role.

Dylan, an accountant for the Victorian Ombudsman, outlines how he balances full time work with his studies.

Vacant positions

Finance Officer (VPS 3)

Join our team as a Finance Officer at the Victorian Ombudsman office!

If you're a financial whiz with a passion for making a difference, this role is for you.

As our Finance Officer, you'll be part of a dynamic team providing essential financial services to our office. From managing budgets to handling procurement, you'll play a vital role in ensuring our operations run smoothly.

What's in it for you:

  • VPS 3 classification
  • Competitive salary
  • 11% employer superannuation contribution
  • Hybrid working model: flexibility to work onsite and from home

To apply, visit and submit your Cover Letter and Resume by February 20, 2024.

Student placement program

Follow Alexia on her journey from a student intern to a full time Victorian Ombudsman employee.

Victorian Ombudsman has partnered with the University of Melbourne and Monash University to offer students studying a Bachelor of Laws or higher qualification the chance to apply for a student placement in our office. To qualify you must have already completed the Administrative Law subject as part of your degree. You can Apply for a student placement program through your university.

Privacy of job applicants

We are committed to protecting your personal information by complying with the Privacy and Data Protection Act 2014 (Vic).

Contact us for more information

For more information about the recruitment process, student placements and a career at Victorian Ombudsman, contact our People and Culture team at

About us

Information about Ombudsman Deborah Glass, our mission and values, our annual reports, and service plans.

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Our impact

Search our investigation reports, case examples and news.

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