Careers

Current vacancies

Director, Strategic Communication, Education and Engagement (SES1)

The Victorian Ombudsman is seeking an accomplished leader to strategically shape how the organisation communicates and engages with the public sector and the broader community to support fair decision making in public administration.

Reporting to the Deputy Ombudsman, Prevention, this newly created role will lead a dynamic team responsible for strategic communication, media, education, stakeholder engagement and community outreach. The role will ensure a planned approach, underpinned by robust evidence-based decision making to strengthen public sector capability and deliver our message across more channels to a broader audience.

This is a five-year fixed-term full-time role. Applications close Friday 18 September 2026.

Applications can be made directly via the Future Leadership website.

Work with the Ombudsman

We are an equal opportunity employer. Our commitment is to provide an inclusive, accessible and safe work environment.

We value diversity and are open to applications from people of all:

• ages
• genders
• sexual orientations
• religions
• cultures including Aboriginal and Torres Strait Islander people.

VO staff member Ben reveals what he loves most about working at the Victorian Ombudsman

We show our commitment to an inclusive workplace through:

• our reconciliation action plan
• acknowledging, supporting and participating in awareness days.

We treat all applicants respectfully and fairly in every stage of the employee cycle.

Everyone who works for us is bound by the Code of Conduct for Victorian Public Sector Employees of Special Bodies.

Flexible workplace

The Victorian Ombudsman supports employees to balance their work and life commitments.

We consider all requests for flexible working arrangements in line with operational requirements. The types of flexibility may differ from role to role.

Dylan, an accountant for the Victorian Ombudsman, outlines how he balances full time work with his studies.

Intern placement program

Follow Alexia on her journey from a student intern to a full time Victorian Ombudsman employee.

Victorian Ombudsman has partnered with the University of Melbourne and Monash University to offer students studying a Bachelor of Laws or higher qualification the chance to apply for a student placement in our office. To qualify you must have already completed the Administrative Law subject as part of your degree. You can Apply for a student placement program through your university.

Complaints Officer Maddison reflects on her first 6 months at the Victorian Ombudsman.

Employee Value Proposition

Contact us for more information

For more information about the recruitment process, student placements and a career at Victorian Ombudsman, contact our People and Culture team at people@ombudsman.vic.gov.au