Want a job where you can make a positive difference in the lives of Victorians? Consider joining our team.

Complaints Officer Maddison reflects on her first 6 months at the Victorian Ombudsman.

Work with the Ombudsman

We are an equal opportunity employer. Our commitment is to provide an inclusive, accessible and safe work environment.

We value diversity and are open to applications from people of all:

  • ages
  • genders
  • sexual orientations
  • religions
  • cultures including Aboriginal and Torres Strait Islander people.

We show our commitment to an inclusive workplace through:

  • our accessibility action plan
  • our reconciliation action plan
  • acknowledging, supporting and participating in awareness days.

We treat all applicants respectfully and fairly in every stage of the employee cycle.

Everyone who works for us is bound by the Code of Conduct for Victorian Public Sector Employees of Special Bodies.

Complaints Officer Charlie takes us through her first 6 months working at the Victorian Ombudsman.

Flexible workplace

The Victorian Ombudsman supports employees to balance their work and life commitments.

We consider all requests for flexible working arrangements in line with operational requirements. The types of flexibility may differ from role to role.

Dylan, an accountant for the Victorian Ombudsman, outlines how he balances full time work with his studies.

Vacant positions

Victorian Ombudsman Audit and Risk Management Committee

The Victorian Ombudsman is inviting expressions of interest for two independent Audit and Risk Management Committee (ARMC) members:

  • Chair
  • Independent member

Applications close 3rd September 2023.

Read more about the role

P&C Business Partner, L&D and Strategies

The Victorian Ombudsman is seeking to employ a VPS 5.1 P&C Business Partner, L&D and Strategies with contemporary and proven experience in L&D, as well as delivering key P&C initiatives such as DE&I, Wellbeing and Safety.

    Applications close 6 September 2023.

    Read more about the role

    Student placement program

    Follow Alexia on her journey from a student intern to a full time Victorian Ombudsman employee.

    Victorian Ombudsman has partnered with the University of Melbourne and Monash University to offer students studying a Bachelor of Laws or higher qualification the chance to apply for a student placement in our office. To qualify you must have already completed the Administrative Law subject as part of your degree. You can Apply for a student placement program through your university.

    Privacy of job applicants

    We are committed to protecting your personal information by complying with the Privacy and Data Protection Act 2014 (Vic).

    Contact us for more information

    For more information about the recruitment process, student placements and a career at Victorian Ombudsman, contact our People and Culture team at

    About us

    Information about Ombudsman Deborah Glass, our mission and values, our annual reports, and service plans.

    About us — Read more

    Our impact

    Search our investigation reports, case examples and news.

    Our impact — Read more