Annual plans
In accordance with the Ombudsman Act, we table an annual plan in Parliament each year, outlining our key projects and initiatives for the year ahead. On this page you can view our current annual plan or link to previous years.
On this page:
Annual plan 2025–26
Underpinned by our new Strategic plan 2025–29, this annual plan outlines the activities we will initiate in 2025–26 to progress our strategic outcomes. The key initiatives in the annual plan are grouped under the four strategic themes. These actions are in addition to our substantial ‘business as usual’ activities and will lay the foundation for achieving our strategic goals in the coming years.