Our impact

Find out how we improve the lives of Victorians.

Investigation reports

Read about the issues we've uncovered, And the recommendations we've made to fix problems.

Investigation reports — Read more

Case examples

Our case examples show real situations and outcomes. They can help you understand what we do.

Case examples — View examples


Take a look at the investigations we have just started, or summaries of investigation outcomes.

News — Search news


Take a closer look at the work we do through the eyes of the Ombudsman and our investigators.

Newsletters — Read more