Current investigations

Each year, the Ombudsman undertakes about 30 formal investigations. Some investigations are announced publicly. Others are conducted in private.

Ombudsman Deborah Glass has announced investigations into the three matters outlined below.

When each investigation is finished, Ms Glass will table a report in the Victorian Parliament and publish her findings on this website.

In addition, the Ombudsman is also conducting investigations resulting from Public Interest Disclosures . These investigations are confidential until and if a report is tabled in the Parliament.

Investigation into treatment of public housing tenants in lockdown

We are investigating the treatment of public housing tenants at 33 Alfred Street, North Melbourne.

The residents were placed in hard lockdown for nearly a fortnight, due to the Coronavirus pandemic.

Our investigation will respond to the immediate concerns of residents’ and advocates, emphasising the need for access to medical supplies, fresh air, exercise, or other everyday needs.

We are also exploring the broader issue of how to protect people’s human rights when they are detained in lockdown.

More information:

Ombudsman announces investigation into treatment of public housing tenants in lockdown

Update on Ombudsman's investigation into public housing lockdown

Investigation into allegations of branch stacking, misconduct and other matters.

We are undertaking this investigation in collaboration with the Independent Broad-based Anti-corruption Commission (IBAC).

This investigation will look into allegations of serious misconduct and corruption involving Victorian public officers.

More information: IBAC and Ombudsman to collaborate on investigation into allegations of branch stacking, misconduct and other matters

Complaints about financial grants for small business

We have received more than 550 complaints about financial grants to support small business during the pandemic. These grants are managed by the Department of Jobs, Precincts and Regions.

Given the large number of complaints, the Ombudsman has decided to investigate to see if the Department has made errors. We may also be able to assist the Department in improving its practices and procedures for receiving and managing applications for grants.

More information: Complaints about financial grants for small business