Gifts, Benefits and Hospitality Policy and Register

Our staff are required to declare all offers of gifts, benefits and hospitality.

It is important that we maintain high levels of integrity and public trust.

In some cases, a gift, benefit or hospitality might look like special treatment. This could result in a conflict of interest.

Under our policy, the Ombudsman, her staff and contractors must:

  • declare all offers of gifts, benefits and hospitality
  • decline non-token offers of gifts, benefits and hospitality
  • seek approval to accept the offer where an exemption applies.

    All offers worth more than $25 are non-token offers.

    Each financial year, we publish a register of offered gifts, benefits and hospitality.

    Gifts, Benefits and Hospitality Policy

    Policy Statement

    The purpose of this policy is to set out the Victorian Ombudsman’s position on responding to offers of gifts, benefits and hospitality and providing gifts, benefits and hospitality.

    This policy:

    • Supports staff and our organisation to avoid conflicts of interest and maintain high levels of integrity and public trust.
    • Supports behavior consistent with the Code of Conduct for Special Bodies . Staff are required under clause 4.2 of the Code to comply with this policy.

    This policy has been developed in accordance with requirements outlined in the Minimum Accountabilities for Managing Gifts, Benefits and Hospitality issued by the Victorian Public Sector Commission.

    Key Principles

    Public Interest

    Staff have a duty to place the public interest above their private interests when carrying out their official functions. They will not accept gifts, benefits or hospitality that could raise a perception of, or actual, bias or preferential treatment.

    Staff do not accept offers from those about whom they are likely to make business decisions.

    Risk-based Approach

    Through this policy and procedure and the Executive and Audit and Risk Committees, the Victorian Ombudsman will ensure Gifts, Benefits and Hospitality risks are appropriately assessed and managed.

    Staff with direct reports will ensure they are aware of the risks inherent in their team’s work and functions and monitor the risks to which their direct reports are exposed.

    Accountability

    Staff including agency staff, contractors and third parties are accountable for:

    • declaring all offers of Gifts, Benefits and Hospitality
    • declining non-token offers of Gifts, Benefits and Hospitality, or where an exception applies under this policy, seeking approval to accept the offer
    • responsibly providing Gifts, Benefits and Hospitality.

    Managers are accountable for:

    • overseeing the management of their direct reports’ acceptance or refusal of non-token gifts, benefits and hospitality
    • modelling good practice and promoting awareness of the Victorian Ombudsman's Gifts, Benefits and Hospitality policy and procedure.

    The Risk and Compliance Manager is accountable for:

    • assessing all offers received by Victorian Ombudsman staff and contractors to confirm that no conflict of interest exists
    • recording all offers received on the Gifts, Benefits and Hospitality register.

    Scope

    The scope of this policy applies to all staff including agency staff, contractors or third parties that have access to the Victorian Ombudsman's premises, computers, systems and/or information.

    Non-Compliance

    Disciplinary action consistent with the relevant industrial instrument and legislation, including dismissal, may be taken where a staff member fails to adhere to this policy. This includes where a staff member fails to avoid wherever possible or identify, declare and manage a conflict of interest related to gifts, benefits and hospitality in accordance with our Conflict of Interest policy.

    Actions inconsistent with this policy may constitute misconduct under the Public Administration Act 2004 (Vic) which include:

    • breaches of the Code, such as sections of the Code covering conflict of interest (section 3.7), public trust (section 3.9) and gifts and benefits (section 4.2); and
    • staff making improper use of their position.

    Staff who consider that gifts, benefits and hospitality, or conflict of interest, within our organisation may not have been declared or are not being appropriately managed should speak up and notify their manager or a member of the Executive. An incident report should be completed.

    The Victorian Ombudsman will take decisive action, including possible disciplinary action, against staff who discriminate against or victimise those who speak up in good faith.

    Gifts, Benefits and Hospitality Register 2022-23

    Date of offerOffer toOffer typeOffer descriptionEstimated/actual valueOffer fromCumulative value of offers made*Outcome
    4/6/2023Chief Operating OfficerBenefitAttendance at an IPAA dinner to announce winners of IPAA awards.

    $100

    IPAA Victoria$100Accepted
    23/5/2023Principal Officer, AssessmentsGiftVarious confectionary$20National Investigation Symposium organisers (ICAC, NSWO, IPAA NSW)$20Accepted
    23/5/2023Principal Officer, Alternative Dispute Resolution (ADR)GiftBox of chocolates$25

    National Investigation Symposium organisers (ICAC, NSWO, IPAA NSW)

    $25Accepted
    23/5/2023Director, Investigations

    Gift

    Box of mixed chocolates$30NSW Ombudsman after presentation at National Investigation Symposium$30Surrender
    23/5/2023Principal Officer, AssessmentsBenefitTicket to attend the Investigations Symposium$1795NSW Ombudsman$1795Accepted
    17/5/2023Engagement, Education and Prevention ManagerGiftBall point pen in case and notebook

    $25

    Victoria Law Foundation$25
    Accepted
    7/5/2023Engagement OfficerGiftReusable keep cup$10Consumer Action Law Centre$10Accepted
    21/2/2023Chief Information OfficerHospitalityRequest to deliver keynote speech for public sector network$0Public Sector Network$0Accepted
    15/1/2023Principal Legal AdviserBenefitTwo complimentary tickets for each of the two sessions of the Legalwise Seminars, following VO presentation$2020Legalwise Seminars$2020Accepted
    14/12/2022IT Business Systems AnalystGiftsChristmas Hamper

    $50

    Exigo Tech$50Surrender
    22/11/2022Senior Legal AdviserGiftsUmbrella$35Legalwise$35Surrender
    21/11/2022Director, InvestigationsHospitalityInvitation to Watermark Executive Search end of year event$10Watermark Executive Search$10

    Accepted

    21/11/2022Principal InvestigatorGiftsGift bag from VO interns, Crystal and Malith, to say thank you for supporting them during their placement.$25N/A - interns from Monash Uni$25Accepted
    10/11/2022
    OmbudsmanGiftNecklace and bracelet$40Control Yuan Ombudsman$40Surrender
    10/11/2022OmbudsmanGiftHandmade bag$50Solomon Islands Ombudsman

    $50

    Surrender
    10/11/2022
    OmbudsmanGift2 x Maori lapel pins$120NZ Ombudsman$120Surrender
    9/11/2022Senior Investigations Analyst – ReportsBenefitOffer of full registration to Investigations Symposium (NIS).

    $1795

    Jointly by NSW ICAC, NSW Ombudsman and IPAA NSW

    $1795

    Accepted
    9/11/2022Investigation Report EditorBenefitOffer of free registration to attend two days of the National Investigations Symposium$1795NSW Ombudsman$1795Accepted
    26/10/2022Principal InvestigatorHospitality5 dollars worth of biscuits (paid for by the applicant directly, costs absorbed by the applicant) and tea/coffee offered to visiting Victoria Police executive officers.$6Public Sector$6Accepted
    19/9/2022Head of Governance and ReportingHospitalityInvitation to an Executive Lunch. The topic of the day 'Accelerating data sharing within and across Government'.$50Forefront events$50Accepted
    5/9/2022Complaints OfficerGiftsSlab of beer or wine$50Individual$50Declined
    5/9/2022Chief Information OfficerHospitalityLunch with a group of State Government ICT leaders for lunch , with focus on 'Creating a Culture of Innovation within the Public Sector
    Learning outcome'.
    $65Public Sector Network$65Accepted


    Gifts, Benefits and Hospitality Register 2021-22

    Date of offerOffer toOffer typeOffer descriptionEstimated/actual valueOffer fromCumulative value of offers made*Outcome
    7/3/2022OmbudsmanGiftSmall Potted Orchid Plant

    $25

    Rotary Club of Glen Waverley$50Retained by recipient
    7/3/2022OmbudsmanHospitalityDinner at event$25Rotary Club of Glen Waverley$50Retained by recipient
    7/3/2022Executive OfficerHospitalityDinner at event$25

    Rotary Club of Glen Waverley

    $25Retained by recipient
    30/3/2022Ombudsman

    Gift

    Bottle of Heathcote Shiraz$20Rotary Club of Brighton$20Retained & awaiting raffle
    30/3/2022OmbudsmanHospitalityDinner at event$25Rotary Club of Brighton$50Retained by Recipient
    30/3/2022Executive OfficerHospitalityDinner at event$25Rotary Club of Brighton$25Retained by Recipient

    Gifts, Benefits and Hospitality Register 2020-21

    Date of offerOffer toOffer typeOffer descriptionEstimated/actual valueOffer fromCumulative value of offers made*Outcome
    5/11/2020OmbudsmanGiftPen and a pair of wooden coasters

    $15

    NZ Ombudsman$15Retained by recipient
    5/11/2020OmbudsmanGiftWooden coaster$25NZ Ombudsman$25Raffled with proceeds donated to charity
    4/2/2020Investigations OfficerGiftA hamper from Lux Hampers$39

    Individual not organisation

    $39Raffled with proceeds donated to charity
    2/03/2021Ombudsman

    Gift

    Henschke 2019 Henry's Seven red wine$40Legalwise Seminars$40Raffled with proceeds donated to charity
    10/03/2021OmbudsmanGiftNotepad and pen with case$40Victorian Law Foundation$40Raffled with proceeds donated to charity
    21/04/2021Principal Legal AdvisorGiftDymocks Gift Voucher to the value of $20$20University$20Raffled with proceeds donated to charity
    18/05/2021

    Chief Operating Officer

    HospitalityGeneral Hospitality$10Watermark Search International$22n/a
    18/05/2021

    Director People & Culture

    HospitalityGeneral Hospitality$12Watermark Search International$22n/a

    Gifts, Benefits and Hospitality Register 2019-20

    Date of offerOffer toOffer typeOffer descriptionEstimated/actual valueOffer fromCumulative value of offers made*Outcome
    2/07/2019OmbudsmanGiftBottle of wine

    $7

    Melbourne Grammar School Retired Staff Association$107Raffled with proceeds donated to charity
    2/07/2019OmbudsmanGiftReadings book voucher$100Melbourne Grammar School Retired Staff Association$107Raffled with proceeds donated to charity
    16/07/2019OmbudsmanGiftPlate$25

    Opening of The Torch exhibition, King and Wood Mallesons

    $25Raffled with proceeds donated to charity
    22/07/2019Deputy Ombudsman

    Benefit

    Complimentary place on 2 day flagship National Institute of Dramatic Art (NIDA) Corporate Performance Course$2,450National Institute of Dramatic Art (NIDA)$2,450Retained by Office
    1/10/2019OmbudsmanGiftTaiwan National Palace Museum - small painting on stand$75Control Yuan, Taiwan$2,230Retained by Office
    1/10/2019OmbudsmanGiftTea set$75Control Yuan, Taiwan$2,230Raffled with proceeds donated to charity
    1/10/2019OmbudsmanGiftCanister of tea$20Control Yuan, Taiwan$2,230Raffled with proceeds donated to charity
    1/10/2019OmbudsmanHospitalityExternal events over weekend following conference$1,000Control Yuan, Taiwan$2,230
    1/10/2019ManagerGiftSilk tie$40Control Yuan, Taiwan$2,230Raffled with proceeds donated to charity
    1/10/2019ManagerGiftCanister of tea$20Control Yuan, Taiwan$2,230Raffled with proceeds donated to charity
    1/10/2019ManagerHospitalityExternal events over weekend following conference$1,000Control Yuan, Taiwan$2,230
    4/10/2019Assistant OmbudsmanGiftUmbrella

    $25

    RMIT

    $114

    Raffled with proceeds donated to charity
    4/10/2019Assistant OmbudsmanGiftBottle of wine$39RMIT$114Raffled with proceeds donated to charity

    4/10/2019

    Assistant OmbudsmanGiftSilk scarf$50RMIT$114Raffled with proceeds donated to charity
    22/10/2019OmbudsmanGiftWool scarf$100Monash University$100Raffled with proceeds donated to charity
    8/11/2019Deputy OmbudsmanGift

    Soap

    $15The Australasian Institute of Judicial Administration (AIJA)$30Raffled with proceeds donated to charity
    8/11/2019ManagerGiftBag of coffee beans$15The Australasian Institute of Judicial Administration (AIJA)$30Raffled with proceeds donated to charity
    12/11/2019Deputy OmbudsmanGiftBox of chocolates$20New Zealand Ombudsman office$40Raffled with proceeds donated to charity
    12/11/2019Assistant OmbudsmanGiftBox of chocolates$20New Zealand Ombudsman office$40Raffled with proceeds donated to charity
    14/11/2019Victorian Ombudsman officeGiftBottle of wine$18Unidentified$18Raffled with proceeds donated to charity
    5/12/2019Head - People & CultureGift

    Set of sauces

    $30Baget Vietnamese Eatery$30Raffled with proceeds donated to charity
    13/02/2020OmbudsmanGiftSilver lapel pin$40Thailand Ombudsman$120Retained, awaiting Christmas raffle
    13/02/2020OmbudsmanGiftWireless charger$30Thailand Ombudsman$120Retained, awaiting Christmas raffle
    13/02/2020OmbudsmanGiftCard holder$25Thailand Ombudsman$120Retained, awaiting Christmas raffle
    13/02/2020OmbudsmanGiftCoffee/tea thermos$25Thailand Ombudsman

    $120

    Retained, awaiting Christmas raffle
    28/02/2020OmbudsmanHospitalityLuncheon with Mundanara Bayles$75

    Pricewaterhouse Coopers

    $75

    5/03/2020

    Ombudsman

    GiftBook$37Women's International Zionist Organisation$37Retained, awaiting Christmas raffle
    6/03/2020Senior Investigation OfficerGiftCheese board set$30Adviceline Injury Lawyers$60Declined
    6/03/2020Senior Investigation OfficerGiftCheese board set$30Adviceline Injury Lawyers

    $60

    Declined

    *Cumulative value is the sum of all offers made by the same individual or organisation over a financial year.

    Gifts, Benefits and Hospitality Register 2018-19

    Date of offerOffer toOffer typeOffer descriptionEstimated/actual valueOffer fromCumulative value of offers made*Outcome

    16/08/2018

    Ombudsman

    Gift

    Mount Zero Organic Olive Oil

    $35

    Coroners Court

    $35

    Raffled with proceeds donated to charity

    10/10/2018

    Ombudsman

    Gift

    Ticket to dinner

    $165

    Monash University

    $165

    Declined

    23/11/2018

    Ombudsman

    Gift

    Mug

    $20

    King and Wood Mallesons

    $120

    Raffled with proceeds donated to charity

    23/11/2018

    Ombudsman

    Benefit

    $100 donation on VO’s behalf to a community service organisation

    $100

    King and Wood Mallesons

    $120

    Donated to charity

    1/03/2019

    Ombudsman

    Gift

    Indigenous Artist Book

    $58

    Office of the Public Advocate

    $58

    Raffled with proceeds donated to charity

    13/06/2018

    Ombudsman

    Gift

    Hill of Content Book Voucher

    $50

    Victorian Council of Social Services

    $50

    Raffled with proceeds donated to charity

    8/03/2019

    Chief Information Officer

    Gift

    $100 Myer Voucher

    $100

    Integral

    $100

    Raffled with proceeds donated to charity

    4/04/2019

    Chief Information Officer

    Gift

    Power Bank Mug, Notebook and Pen, Hand Sanitiser

    $40

    Liquid Learning

    $40

    Retained by office


    *Cumulative value is the sum of all offers made by the same individual or organisation over a financial year.