The annual Law Week event helps everyday Victorians find legal answers to everyday problems, understand their rights, find legal help and learn more about the law.

In 2023, the Victorian Ombudsman’s office was grateful to be involved with events across the state that helped educate Victorians about the role and functions of our office.

The week kicked off with the Victorian Ombudsman joining a discussion panel at the State Library, looking at Emergencies & Disasters! What is the role of legal and public sector agencies?

Over 250 people attended either in person or via the livestream, as the Ombudsman discussed the impact of our ‘Complaint Handling in a Crisis’ good practice guide, which was tabled in February.

On Wednesday, Irene and Nana from our Education and Prevention team, headed to Morwell to deliver an Ombudsman 101 presentation to three school groups from the region.

The audience, made up of VCE students undertaking Legal Studies, totalled approximately 100 students and teachers, all of whom were enthusiastic participants as they helped Nana and Irene unpack a youth justice case.

Whilst in the neighbourhood, Irene and Nana visited the Morwell Neighbourhood House, where approximately 30 residents were able to ask us, Tenants Victoria, Gippsland Community Legal Centre and Quantum Support Services about their housing related issues.

Law Week wrapped up with a visit to West Heidelberg Community Legal Centre on Friday, where we hosted a complaint clinic and listened to the concerns and issues facing the community.