This investigation looks into Glen Eira, Port Phillip and Stonnington's use of a contractor to decide on parking fine appeals. We concluded that the councils acted 'contrary to law'. They failed to show transparency and accountability.
Yolanda was paying her $389 fine via a payment plan. Due to a processing error, Fines Victoria said she had missed a monthly payment. They charged her extra fees. We contacted Fines Victoria and they withdrew the extra fees.