Diane's washing machine broke down. She lived in public housing and had significant health issues. The machine had been installed by the Office of Housing and so Diane asked them for it to be fixed. When she didn't hear back, she contacted us. Her washing machine was replaced.
An Ombudsman investigation has found the timing of the hard lockdown of North Melbourne and Flemington public housing towers in response to COVID-19 was not based on direct health advice and violated Victorian human rights laws.