Dealing with complaints about government

Free, fair and independent

Make a complaint

You can make a complaint to us about an action or decision made by a Victorian public organisation

Start an online complaint

Finding the right ombudsman

Did you know there are multiple ombudsmen? Find out which one is right for you.

Featured investigation


New investigation referred by Parliament: Public housing towers and the relocation of residents

19 Jun 2026

The Victorian Ombudsman will investigate the experience of residents who have been required to relocate due to the demolition of public housing towers, following a referral by the Legislative Council on 17 June 2026.

Find out more

New investigation referred by Parliament: Public housing towers and the relocation of residents

19 Jun 2026

The Victorian Ombudsman will investigate the experience of residents who have been required to relocate due to the demolition of public housing towers, following a referral by the Legislative Council on 17 June 2026.

Find out more

How we help

Training opportunity illustration

Training opportunities

Our commitment to Victoria’s public sector is to share our wealth of experience, learning and materials to help improve service standards to our community.

View training opportunities