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New investigation referred by Parliament: Public housing towers and the relocation of residents
19 Jun 2026
The Victorian Ombudsman will investigate the experience of residents who have been required to relocate due to the demolition of public housing towers, following a referral by the Legislative Council on 17 June 2026.
Find out moreNew investigation referred by Parliament: Public housing towers and the relocation of residents
19 Jun 2026
The Victorian Ombudsman will investigate the experience of residents who have been required to relocate due to the demolition of public housing towers, following a referral by the Legislative Council on 17 June 2026.
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