Dealing with complaints about government
Free, fair and independent
Make a complaint
You can make a complaint to us about an action or decision made by a Victorian public organisation
Finding the right ombudsman
Did you know there are multiple ombudsmen? Find out which one is right for you.
Featured investigation
When the water rises: Flood risk at two housing estates
19 Nov 2025
Our latest investigation report looks into flood risk planning for two residential estates on the Maribyrnong River – Rivervue Retirement Village and Kensington Banks
Read the investigation reportWhen the water rises: Flood risk at two housing estates
19 Nov 2025
Our latest investigation report looks into flood risk planning for two residential estates on the Maribyrnong River – Rivervue Retirement Village and Kensington Banks
Read the investigation reportHow we help
Training opportunities
Our commitment to Victoria’s public sector is to share our wealth of experience, learning and materials to help improve service standards to our community.