Our people

The Ombudsman is supported by a team of skilled and dedicated staff.

We employ about 115 staff who have a diverse range of qualifications, experience and backgrounds.

Our people have qualifications ranging from law and criminal justice to social science, human rights, media and communications, and business.

The Ombudsman, Deputy Ombudsman and Chief Operating Officer make up the organisation's Executive.

The Deputy Ombudsman and Chief Operating Officer's areas of responsibilities are:

Deputy Ombudsman

Megan Philpot

  • Complaint assessment
  • Intake and early resolution
  • Investigations
  • Legal services
  • Portfolios and administrative improvement

Chief Operating Officer

Dr Marija Maher

  • Communications and engagement
  • Finance and procurement
  • Knowledge and technology
  • People and culture
  • Public sector education
  • Risk and compliance


Work with an energetic and passionate team. Look for career opportunities with us.

Careers — Read more

Code of Conduct

Our Code of Conduct sets the behaviour expected of our employees.

Code of Conduct — Read more